Online and Mobile Tools

Cadillac recognizes the importance of car care and strives to make it convenient for customers to access service information. From online tools to dealership interactions, Cadillac uses a range of approaches to make sure customers are well-informed about their vehicle’s requirements.

The MyCadillac app acts as a centralized digital platform where Cadillac owners can access service and maintenance information. This mobile app sends tailored alerts about scheduled maintenance, safety issues, and maintenance requirements based on the specific model and mileage. In addition to this, the app enables owners to schedule maintenance bookings with nearby service centers, check special deals, and track vehicle status.



The Cadillac Owner Center, available through Cadillac's official website, complements the app by offering more in-depth resources such as downloadable owner’s manuals, maintenance schedules, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and details about certified repair shops.

Dealership Communication

Cadillac's service center chain is essential in sharing maintenance guidance to drivers. When visiting, the service advisors explain recommended maintenance tasks and address potential issues with the customer. They offer a full explanation of what the procedure includes, the expected duration, and the costs involved. Service centers also ensure that maintenance logs are kept electronically, making it easy for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with advanced onboard systems that provide maintenance notifications and alerts directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and usage, making certain that drivers are notified when it’s time for services such as fluid checks, tire inspections, or fluid checks. The in-car system offers a detailed description of each alert, explaining the task and why it is important for the vehicle’s life and performance.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac provides paper owner’s manuals that include a full service calendar, information on proper vehicle care, and recommended fluids. These manuals detail tire care, fluid types, and service intervals, providing users with a complete resource to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website features a range of educational videos and maintenance tutorials that cover common maintenance tasks, such as checking fluid levels, tire replacement, or interpreting alerts. These tools empower Cadillac owners to take charge about their vehicle's care while learning about the importance of timely servicing.